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"Scott Smith,

We would like to express our sincere thanks and gratitude for the professionalism you did installing our Alside windows. They have added so much to our home."

J.J. Smith

Apex, NC

 

  About Us

 

     Hello, and Welcome to our "About Us" page.
    I am Scott Smith owner and president of Windows and Doors-R-Us. After, having spent the last 23 years in remodeling and renovations predominately windows and custom doors. I have witnessed the changes in the window replacement industry. Production versus Energy Efficient Windows. Usually of the two choices the later cost will have you look at a lesser product. And that's our reasoning for Factory Direct Sales. We want you to have the best window for your budget and the return investment of a quality efficient window. I do not take this task on by myself. I have assembled not only Experienced Craftmen  in the trade but also customer service orientated people to make your window replacement experience as professional and comfortable as renovations can get. Please feel free to meet some of the men and woman that help make Windows and Doors-R-Us one of the installation leaders in the triangle area.
 
We thank you for your interest in our company,
Respectfully,
Scott Smith                                                                                          
                                               
                      Lead Certified                           Andersen Service
                                                                                   Partner

  Our Team

 

 

John Patterson
Sales Manager

John has been in residential customer service for 25 years. Coming from a finishing background he has a great attention to detail as well as identifying customer concerns and needs. It's also his attention to detail that for 6 years in the window and door industry he's become a professor in design performance and local geographical ratings,  ask him about windows and doors he has the answer and why. If you have a unique situation he has a solution  to resolve any issue.

 

Wendy Faulkner
Office Manager

Wendy has the ability to multi task wearing many different hats and can probably organize her pillow while sleeping. If here at Window and Doors-R-Us  we were all copies to file she is with out a doubt the paper clip that holds us together. With 2 years of service she has the knowledge of the industry and can offer direct results for any question or concern and customer may have, all with a positive attitude for the best in customer service.

 

Richard Martin
Installation Forman

Richard has 19 years of experience in residential customer service. With a wide variety of knowledge in repairs of all types relating to home improvements  he has the ability to assess a  retro re-fit, which tends to change from house to house depending on builder and age, and arrive to a solution that resolves any issue of proper installation but aesthetically positions the window or door for trim and finishing purposes. You will never be bored with Richard's positive and self motivated work ethic, giving the final overall project that our customers deserve and a finish product we all can be proud of.

 

Will Heelan
Installation Forman

Will has been with Windows and Doors-R-Us for 4 Years and has more experience then most young men of his age and his position in our company is a testament to his fortitude and conscientious work ethic, not to mention his polite and considerate position in the way he presents himself. Will follows the process of installation from booth containment areas to final cleanup and debris removal and double checks through out the process of square, level, positioning  and proper insulation with exterior seal before any final trimming to ensure a proper installation and a lasting energy saving window.                    Top Of Page

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